Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Guarantee

  • Our client help and support team is present round the clock to handle each of your assistance demands. Every ticket you submit to us shall be answered within maximum sixty minutes. If your case demands some help from one of our administrators, we’ll forward the ticket to the person on duty and will inform you that the case is under control.

  • Top quality support service
  • Top–class Tech Support Service

  • We will be working for you around the clock to provide help and customer support as well as to assist you with any difficulty that you might stumble upon whilst supervising your virtual server. We’re able to help you with all pre–configured software applications, plus your OS, server admin panel (depending on the VPS type) and the Site Control Panel produced completely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • A comprehensive and constantly updated knowledge base is incorporated into our in–house built Site Control Panel. It offers quick tips on how to perform all of the regular website managing jobs. The Help zone includes descriptive how–to tutorials and step by step video lessons. You can open the Help section by hitting the Help or Video buttons in the right corner of each Control Panel section.