1 hour ticket response
We are dedicated to offering a rapid and proper answer to every support ticket sent by a customer. Our accomplished help desk support staff representatives will examine your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average response time has proven to be 20 minutes.
A Topflight Customer Care Service
We have a team of web hosting support technicians who are eager to answer all your requests every time you are in need of help. The majority of our client service team members have many years of experience in the Linux website hosting packages arena, which means that you can constantly count on fast and elaborate answers to your inquiries.
An Intuitive Help Center
To help you get a quick tip on how you can use a particular service, we have integrated a truly user–friendly Help Center section in the Site Control Panel. You can search through a rich collection of web hosting account management articles and website administration articles, have a gaze at our F.A.Q. section or check our step–by–step video tutorials.